Introduction

Welcome to BharatPDF. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using BharatPDF, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our services.

Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Optional information you choose to provide, such as profile picture or company details.
• Payment Information: For premium services, we collect billing details through secure payment processors. We do not store your complete payment card information.
• Communication Data: Information you provide when contacting our support team.

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Information about how you interact with our services, including pages visited, features used, and time spent.
• Device Information: Your IP address, browser type, operating system, and device characteristics.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze service usage.

File Information

When you use our PDF tools, we temporarily process your files to provide the requested services. We do not:

• Permanently store your files unless you explicitly save them to your account
• Access the content of your files for any purpose other than providing the requested service
• Share your files with third parties except as necessary to provide our services

How We Use Your Information

We use the information we collect for the following purposes:

File Processing and Security

File Handling

• Files are encrypted during upload and processing using SSL/TLS encryption
• Processing occurs in secure, isolated environments
• Automatic deletion of files occurs within 24 hours of processing completion
• Saved files in user accounts are encrypted at rest

Security Measures

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Secure data center facilities with physical security

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and services, such as:

• Cloud storage and hosting providers
• Payment processors
• Analytics and monitoring services
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy:

• Account Information: Retained until you delete your account
• Processing Files: Automatically deleted within 24 hours
• Saved Files: Retained until you delete them or close your account
• Usage Data: Retained for analytical purposes for up to 36 months
• Communication Records: Retained for up to 3 years for customer service purposes

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You can request access to the personal information we hold about you and receive a copy in a structured format.

Correction

You can request correction of inaccurate or incomplete personal information.

Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

Restriction and Objection

You can request restriction of processing or object to certain types of processing.

Withdraw Consent

Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

International Data Transfers

BharatPDF operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Privacy Shield framework (where applicable)
• Binding corporate rules
• Other legally approved mechanisms

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We may also provide additional notice (such as adding a statement to our homepage or sending you a notification) for significant changes.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

Contact Us

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.